19/1/2024

No Sound from Any Output

1. Confirm the volume on both the CPA Series loudspeaker and your audio source (e.g., smartphone, computer) is turned up.

You can turn up volume through INPUT Gain or Bluetooth Knob on the rear panel of the CPA Series.
How to Adjust the Volume on Windows 10/11:
https://www.digitalcitizen.life/7-ways-change-volume-windows-both-pcs-tablets/

How to Adjust the Volume on Mac:
https://support.apple.com/en-gb/guide/mac-help/mchl1f98810b/mac
How to Adjust the Volume on iPhone:
https://support.apple.com/en-gb/guide/iphone/iphb71f9b54d/ios
How to Adjust the Volume on iPAD:
https://support.apple.com/en-gb/guide/ipad/ipad9940e758/ipados
How to Adjust the Volume on Android Device:         ​​
https://support.google.com/android/answer/9082609?hl=en

2. Connect the speaker/headphone to different audio sources (e.g., smartphone, computer) to rule out issues with the source device.

3. Use different audio cables to test if a cable is faulty.

4. Ensure the audio source device or the microphone/instrument input is actively playing audio.

*As many problems are frequently identified as NTF (No-Trouble-Found) and can be resolved through a few additional checks, we recommend that when you encounter any issues, always double-check all cable connections, the functionality of the power cord/power socket, the volume control level on the CPA loudspeakers, or the input source gear, etc.


Further Reading:

Common Audio Cable Problems and Solutions:
https://www.prosoundweb.com/six-common-audio-cable-problems-and-solutions/
How to Test a speaker

https://www.sweetwater.com/sweetcare/articles/how-to-test-a-speaker/